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The evidence supporting HR outsourcing is compelling, as the following research illustrates.

Presidents Spend too much Time on Administration 
Small Business Association (SBA)

Healthcare Savings over the Web
Risk Insurance Magazine

Cost Savings through Better People Management
Saratoga, Cedar, CFO Magazine

Increase Shareholder Value by Outsourcing
Hewitt Associates

Midsized Companies Benefit more from HR Outsourcing
Institute of Management Accountants (IMA)

Increased Profitability through Human Capital Management

Watson Wyatt Worldwide

Presidents Spend too much Time on Administration 

President’s and CEO’s of small companies spend 45% of their time on employee related matters, according to a report by the Small Business Administration (SBA), with up to 25% on employee administration alone. 

Healthcare Savings over the Web

According to a recent survey by Risk Insurance Magazine, insurance carrier bills are frequently up to seven-percent inaccurate.   These inaccuracies quickly add up.  For example, the savings for a company with 200 employees is $80,000 a year.  A similar study conducted at TRW found over three million dollars in excess charges a year.  By centralizing benefit enrollment processing over the Web, companies not only save time processing enrollments, they realize savings through increased accuracy.

Cost Savings through Better People Management

Better management of people costs and HR processing  can have a significant effect on the bottom line.  The Saratoga Institute, estimates that people costs represent 43% of the average corporation's total operating expenses.  PeopleSoft claims that a large corporation is likely wasting 2.3% of its total revenue on ineffective HR processing. 

HR outsourcing over the Web can generate considerable savings for the organization.  A recent white paper from Cedar eWorkplace Research Group shows that self-service applications reduce HR costs by anywhere from 44% to 80%, depending on the application.    CFO Magazine concurs with the assessment, stating that HR administrative outsourcing can save up to 80% of the cost of some processes.   See CFO Magazine's chart below for an analysis of savings by key HR processes.

The Lower Cost of Self-Service

Business Process/Task

Manual Cost

Self-Service Cost

Savings

Enroll in benefits

$109.48

$21.79

80%

Change contact info

$12.86

$3.39

74%

Enroll in training

$17.77

$4.87

73%

Approve a promotion

$48.64

S18.26

71%

Create job requisition

$36.89

$11.11

70%

Change salary

$44.67

$18.26

59%

Apply for a job

$21.31

$11.85

44%

Increase Shareholder Value by Outsourcing

Nine out of ten U.S. CFOs believe using outside resources to perform non-core functions of their business increases shareholder value, according to a study by Hewitt AssociatesSeventy percent of the CFOs report that they decided to outsource a company function to tap outside sources of talent or expertise that does not exist within their company.  Meanwhile, nearly two-thirds (64%) say concentrating their resources on the core business is most important, followed by more than half (53%) who say that reducing headcount and related expenses is also an important factor.

Midsized Companies Benefit more from HR Outsourcing

A study conducted by the Institute of Management Accountants (IMA)  showed that mid-sized companies spent almost twice as much as large companies per employee in maintaining an HR head count.  The HR headcount was also proportionately twice the size of bigger organizations.  It was discovered that more than 87% of the funds mid-sized companies budgeted for finance and HR were going towards routine processing transactions, rather than policy making strategies and analysis that could actually impact the business, enabling it to gain efficiencies, improve productivity and the bottom line  Therefore the potential improvements realized through HR outsourcing can be even more dramatic for small and medium sized companies.

Increased Profitability through Human Capital Management

The Human Capital Study of large corporations by Watson Wyatt Worldwide shows that improving Human Resources led to a 30% improvement in profitability. All four improvement areas the study cited are those  the HRSB enhances.

According to Dataquest, a division of Gartner, the market for HR outsourcing is growing  at  22% annually as more employers take advantage of employee administration outsourcing.

For more information, see Choosing the Right HR Outsourcer

10 Reasons to Consider HR Outsourcing

Outsourcing employee administration appeals to an organizations that:

  1. Has grown recently and needs more resources.

  2. Wants to reduce expenses.

  3. Wants to focus on its business.

  4. Is concerned about compliance risks wants to avoid fines and lawsuits.

  5. Needs a professional HR Department.

  6. Has lost a key HR person.

  7. Wants to be more strategically oriented by outsourcing "administrivia".

  8. Wants to offer services to their employees  only found at a larger company.

  9. Wants to increase employee satisfaction and service.

  10. Wants to replace outdated manual or computerized employee systems.

Any one of these could be a reason for a company to consider the HRSB.  If you identify with one or more of these reasons, please contact us for more information or a demonstation. 

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Revised: January 20, 2006